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Melbet Privacy Policy

This document outlines how Melbet collects, processes, protects, discloses, and destroys personal data provided by users of the platform. All data handling activities are conducted in accordance with applicable legal requirements and are based on the informed consent of each user. Personal information is gathered solely for defined, lawful purposes and is never used beyond the scope described in this policy. Users are encouraged to read this document carefully before registering or continuing to use the platform. The current version of this policy governs all data processing activities on the Melbet website.

Personal Data: Collection and Protection

Melbet collects personal information that users provide during registration, verification, and regular use of the platform. This data is used to deliver account services, process transactions, and fulfil legal obligations under applicable regulations.

Types of Personal Data Collected

The following categories of personal information may be collected:

  • Full name and date of birth;
  • Contact details, including email address and phone number;
  • Government-issued identification documents for identity verification;
  • Financial information, including payment method details;
  • Technical data such as IP address, device identifiers, and browser type;
  • Behavioural data related to usage patterns on the platform.

Data Protection Measures

Melbet applies both technical and organisational safeguards to protect personal data from unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data during transmission and storage;
  • Access controls that limit internal data handling to authorised personnel only;
  • Regular security audits and system integrity checks;
  • Contractual obligations imposed on all third-party processors.

User Rights

Users hold the following rights in relation to their personal data:

  • The right to access information held about them;
  • The right to request correction of inaccurate or incomplete data;
  • The right to request deletion of personal data, subject to legal retention requirements;
  • The right to withdraw consent at any time, without affecting the lawfulness of prior processing.

All requests related to personal data rights may be submitted through the official support channels listed on the platform. Melbet processes such requests in compliance with the applicable laws of India, including the Information Technology Act, 2000, and associated rules governing data protection.

How Collected Information Is Used

Personal data collected by Melbet is used exclusively for defined purposes and is processed on a lawful basis. No information is used in a manner that contradicts the scope communicated to users at the point of collection.

Purposes of Data Processing

Personal information is used for the following purposes:

  • Managing and maintaining user accounts on the platform;
  • Processing financial transactions, including deposits and withdrawals;
  • Improving the quality, functionality, and security of the platform;
  • Sending service-related communications and, where consented to, promotional materials;
  • Conducting internal analytics to understand usage trends and improve services;
  • Fulfilling legal and regulatory compliance obligations, including anti-money laundering checks and responsible gambling requirements.

Lawful and Transparent Processing

All data processing activities are carried out transparently, with users informed of the nature and purpose of collection at each relevant stage. Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected or as required by applicable law. Users may withdraw consent for non-essential processing at any time by contacting the support team.

Access to Personal Information

Users of the Melbet platform have the right to access, review, and manage the personal data held in relation to their accounts.

Accessing and Updating Data

Users may request access to their personal data at any time by contacting the support team through official channels. Upon verification of identity, Melbet will provide a summary of the information held. Users who identify inaccuracies in their data may request corrections, which will be processed within a reasonable timeframe.

Requesting Deletion of Data

Users may submit a request for the deletion of personal data. Such requests are subject to applicable legal and regulatory retention obligations. Where data must be retained to comply with financial regulations or legal proceedings, full deletion may not be possible until those obligations are fulfilled.

Consent to Security and Payment Processing

By registering and using the Melbet platform, users acknowledge and consent to the following:

  • Personal data may be subject to security verification procedures to protect the integrity of the platform;
  • Payment-related information may be processed by authorised third-party payment providers as required to complete financial transactions;
  • Such processing is conducted under strict confidentiality agreements and in accordance with applicable data protection standards.

Protection of Minors

The Melbet platform is intended solely for individuals who are 18 years of age or older. Access to gambling and betting services by minors is strictly prohibited.

Age Verification Limitations

Melbet takes reasonable steps to restrict access by minors; however, the platform is not in a position to independently verify the age of every user without the submission of valid identity documents. Users are required to provide accurate information regarding their age during the registration process.

Handling of a Minor’s Data

In the event that a parent or legal guardian identifies that a minor has registered on the platform or submitted personal data without authorisation, they may contact Melbet through official support channels to request the deletion of that data. Upon verification of the request, Melbet will take prompt action to remove the relevant personal information from its records in accordance with applicable data protection obligations.

International Transfer of Personal Data

In the course of providing its services, Melbet may transfer personal data to countries outside India where the platform’s partners, service providers, or operational infrastructure are located.

Basis for International Transfers

By accessing and using the Melbet platform, users acknowledge and consent to the possibility that their personal data may be processed in jurisdictions beyond India. Such transfers are conducted only when necessary for the delivery of services and fulfilment of legal obligations.

Confidentiality Assurances

All partners and third-party processors who receive personal data through international transfers are contractually bound to maintain the confidentiality and security of that information. Melbet ensures that data transferred internationally is afforded a standard of protection consistent with applicable data protection requirements. Users retain their rights with respect to personal data regardless of the jurisdiction in which it is processed.

Use of Cookies

Cookies are small text files stored on a user’s device by a web browser when visiting a website. These files allow the platform to recognise returning users and store certain preferences or session data for a defined period.

How Cookies Are Used

Melbet uses cookies for the following purposes:

  • Collecting statistical data on website traffic and usage patterns;
  • Analysing user behaviour to identify areas for service improvement;
  • Personalising the platform experience based on individual preferences and prior activity;
  • Enhancing overall website performance and functionality.

Cookie Retention Period

Cookies placed by the platform are retained for a period of up to one year from the date of the user’s most recent visit, unless deleted earlier by the user through browser settings. Users may choose to disable cookies through their browser preferences; however, doing so may affect the availability or performance of certain features on the platform.

Acceptance of the Privacy Policy

By accessing and using the Melbet platform, including its website, mobile applications, and any associated services, users confirm that they have read, understood, and fully accepted the terms of this Privacy Policy.

Prevailing Version

The current version of the Privacy Policy, as published on the official Melbet website, supersedes all prior versions. Users are responsible for reviewing the document periodically to remain informed of any updates. Continued use of the platform following the publication of a revised policy constitutes acceptance of the updated terms.

Modifications to the Policy

Melbet reserves the right to amend this Privacy Policy at any time in response to changes in applicable law, regulatory requirements, or operational practices. Any material changes will be communicated to users through appropriate channels, such as a notice on the platform or a direct communication to the registered email address.

Third-Party Data Sharing Practices

Melbet may share personal data with third parties under specific and limited circumstances as described in this section.

Circumstances for Data Sharing

Personal information may be disclosed to third parties in the following situations:

  • When required by law, court order, or regulatory authority with jurisdiction over the platform;
  • In connection with legal disputes or enforcement of the platform’s terms and conditions;
  • Pursuant to agreements with service providers, payment processors, or technology partners necessary for the delivery of platform services.

Identification of Third Parties

Where third parties are identified in relation to specific services, their details are made available on the relevant sections of the platform. Where specific details are not published, users are informed of the purpose and scope of data sharing prior to or at the time of disclosure.

Consent Through Data Submission

By submitting personal data on the Melbet platform, users consent to the sharing of that information with third parties in accordance with the circumstances outlined above. All third parties receiving personal data are required to handle it responsibly and in compliance with applicable data protection standards.

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